Privacy policy
Updated March 3, 2023
Respect for your privacy is of the utmost importance to bivizio, which is responsible for the websites: www.bivizio.com et www.guide.bivizio.com
The Privacy Policy is drawn up in English and in French versions. In case of any dispute, the French version shall prevail. The purpose of this Privacy Policy is to expose you:
- How your personal information is collected and processed. All information that could identify you must be considered personal information. These include your first and last name, your age, your postal address, your email address, your location or your IP address. “Personal Information” is also used as a synonym for “Personal Data” within the meaning of European Regulation 2016/679;
- What are your rights with respect to this information;
- Who is responsible for the processing of personal information collected and processed;
- To whom this information is transmitted;
- Eventually, the site’s policy on cookies.
1. Collection of personal information
We collect the following personal information:
- Name
- Forename
- Email address
- Information filled in the form
The personal information we collect is collected through the methods of collection described below, in the “Forms and Methods of Collection” sections and following.
2. Forms and methods of collection
Your personal information is collected through the following methods:
- Contact form
We use the information collected in this way for the following purposes:
- Information/Promotional Offers
- Statistics
- Contact
- Website Management
3. Interactivity
Your personal information is also collected through the interactivity that may develop between you and our website. This information is collected by:
- Correspondence
- Information for promotional offers
We use the information collected in this way for the following purposes:
- Statistics
- Contact
- Website Management
4. Website management
We collect certain information through log files and cookies. These files allow us to process statistics and traffic information, facilitate navigation and improve the service for your convenience.
Under the General Data Protection Regulation (European Regulation 2016/679), for the use of cookies involving the storage and analysis of personal information, your consent is necessarily requested.
Furthermore, this consent is considered valid for a maximum of thirteen (13) months. At the end of this period, we will again ask for your consent to store cookies on your hard drive.
a. Description of cookies used by the site
This is mainly the following information:
- Address IP
- Operating system
- Pages visited and queries
- Time and day of connection
The use of such files allows us to achieve the following objectives:
- Improvement of the service and personalized welcome
- Statistical studies
b. Opposition to the use of cookies by the site
You can object to the storage of these cookies by configuring your browser software.In the event that you decide to disable cookies, you can then continue browsing the site. However, any malfunction of the site caused by this manipulation cannot be considered as being our fault.
5. Sharing of personal information
The personal information collected by the site is not transmitted to any third party and is only processed by us.
6. Retention period of personal information
The person responsible for the processing of personal information will keep in its computer systems of the site and under reasonable conditions of security all the personal information collected for a period of: 2 months.
7. Controller of personal information
a. The person responsible for the processing of personal information
The person responsible for the processing of personal information can be contacted as follows: support@bivizio.com
The person responsible for the processing of personal information is responsible for determining the purposes and means used to process personal information.
b. Obligations of the controller of personal information
The person responsible for the processing of personal information undertakes to protect the personal information collected, not to transmit it to third parties without your knowledge and to respect the purposes for which this information was collected.
In addition, the person responsible for the processing of personal information undertakes to notify you in the event of rectification or deletion of personal information, unless this entails for him disproportionate formalities, costs or steps.
In the event that the integrity, confidentiality or security of your personal information is compromised, the controller undertakes to inform you by any means.
8. Right of opposition and withdrawal
You have the right to object to the processing of your personal information by the Site (“right to object”). You also have the right to request that your personal information no longer appear, for example, in a mailing list (“right of withdrawal”).
In order to object to the processing of your personal information or request the removal of your personal information, you must follow these steps: Contact support@bivizio.com with your request.
9. General principles for the collection and processing of personal information under European regulation 2016/679
In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of your personal information complies with the following principles:
- Lawfulness, fairness and transparency: Your personal information may only be collected and processed with your consent. Whenever personal information is collected, it will be indicated that your personal information is being collected and for what purposes your personal information is being collected;
- Limited purposes : The collection and processing of personal information is carried out to meet one or more of the purposes set out in this Privacy Policy;
- Minimalization of the collection and processing of personal information: Only the personal information necessary for the proper execution of the objectives pursued by the site is collected;
- Retention of personal information reduced in time: Personal information is retained for a limited period of time of which you are informed;
- Integrity and confidentiality of personal information collected and processed: The person responsible for processing personal information undertakes to guarantee the integrity and confidentiality of the personal information collected.
In order to be lawful, and in accordance with the requirements of Article 6 of European Regulation 2016/679, the collection and processing of personal information may only take place if it complies with at least one of the conditions listed below:
- You have expressly consented to the processing;
- The processing is necessary for the performance of a contract;
- The processing complies with a legal obligation;
- The processing is explained by the need to safeguard your vital interests or those of another natural person;
- The processing may be explained by a necessity related to the performance of a task carried out in the public interest or which falls within the exercise of official authority;
- The processing and collection of personal information is necessary for the legitimate and private interests pursued by the controller or by a third party.
10. Terms of modification of the privacy policy
This privacy policy can be consulted at any time at the address indicated below:
http://www.bivizio.com/en/privacy-policy
We reserve the right to modify it in order to ensure its compliance with applicable law.
Therefore, you are invited to regularly review this privacy policy in order to keep yourself informed of the latest changes that will be made to it.
11. Acceptance of the privacy policy
By browsing the site, you certify that you have read and understood this privacy policy and accept its conditions, in particular with regard to the collection and processing of your personal information, as well as the use of cookies.
12. Legislation
We undertake to comply with the legislative provisions set out in:
Act respecting the protection of personal information in the private sector, CQLR c P-39.1; and/or
Personal Information Protection and Electronic Documents Act, SC 2000, c 5; and
General Data Protection Regulation, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46EEC (General Data Protection Regulation) 2016/279.
This policy complies with the laws set forth in the Personal Information Protection and Electronic Documents Act (PIPEDA).
. For residents of EU countries, the General Data Protection Regulation (GDPR) governs all data protection policies, regardless of location. This privacy policy is intended to comply with the GDPR. If there are any inconsistencies between this policy and the GDPR, the GDPR will apply.
For residents of the State of California, this Privacy Policy is intended to comply with theCalifornia Consumer Privacy Act(CCPA). If there are any inconsistencies between this document and the CCPA, state law will apply. If we find any inconsistencies, we will modify our policy to comply with the relevant law.